Water meter services in Riga

Getting water metering sorted is rarely a single job. It is usually a series of steps: working out what you need, buying the meter, finding a technician, having it sealed and dealing with the paperwork. We offer those steps as one service.

Our services are listed below. If you are not sure which one applies to your situation, fill in a request and say that you would like advice — we will help you work it out.

How these services fit together

Although the list makes them look like five separate things, in practice they are stages in one and the same process. Most customers start with a single question — "the meter is old, what do I need to do" — and only then does it become clear which route is the right one.

The first choice is usually between replacement and verification. Replacement means a new meter with its full service life ahead of it. Verification means having the existing meter checked at a laboratory — with the possibility that it fails and replacement is needed anyway.

Installation is a separate case: it applies to properties that do not yet have a meter, or where an additional metering point is needed. Technically it is often a bigger job than replacement, because the metering assembly may need to be rebuilt.

Whichever route you take, the work ends the same way — with sealing and documents. That is the step that makes an installed meter valid for billing. And when it comes to a whole building, all of the above is organised as a project with a schedule rather than a series of separate call-outs.

What "full service" means in practice

The phrase "everything in one place" can be empty, so it is worth saying what it means specifically. It means you do not have to carry out the four separate tasks that normally fall to the customer.

You do not have to work out which meter you need, or buy it. You do not have to find a technician to fit it and arrange a separate time with them. You do not have to think about who will seal the meter, or when. And you do not have to write or hunt down the documents to submit to your property manager.

Each of these steps is doable on its own. Together they take several phone calls, several days and a certain amount of not knowing what is correct. What we offer is to take that chain over.

What we do not do

In fairness, it is worth saying what falls outside our competence too. We do not carry out the metrological verification itself — that is done by an accredited laboratory, and we organise the process around it.

We are also not a water supply provider and we are not your building's property manager. Questions about how invoices are calculated, about the building's total consumption or about a particular building's procedures need to be taken up with them. We carry out the technical work and prepare the documents that confirm it.

The situations people come to us with

The meter is old but still working. The most common case. Someone realises the meter has some years on it and wants to sort it out before a problem arises. This is the point at which to choose between replacement and verification, and the decision can be made without any rush.

A notice has arrived from the property manager. There is usually a deadline attached, and the main question is what exactly the building requires. If you know the requirements, tell us — we will prepare the documents accordingly.

Something is not right. The meter turns when no water is being used, the dial has misted up, there is moisture around the connections, or the seal is damaged. In cases like these it is worth understanding what is happening first, and only then deciding on the work.

There is no meter at all. At properties billed at a standard rate, the question is whether metering is technically possible and what it would take. That can only be answered after inspecting the assembly.

Meters need replacing across a whole building. Here it is no longer a single job but a project with a schedule, communication and documentation. That calls for a separate approach.

Where to start if you are not sure

You do not need to know the right name for the service in order to send a request. In practice, a great many people start with a description — how old the meter is, whether there is a problem, whether a notice has arrived — and the right solution becomes clear in the course of the conversation.

The form lets you choose the advice option and describe the situation in your own words. That is entirely enough.